President and Founder

A thought leader, visionary, and practitioner in the rapidly growing fields of business intelligence and customer focused-strategy – Claudia Imhoff, Ph.D. is a popular and dynamic speaker and internationally recognized expert on analytical CRM, business intelligence, and the infrastructure to support these initiatives – the Corporate Information Factory (CIF Dr. Imhoff has co-authored five highly-regarded and popular books on these subjects and writes monthly columns (totaling more than 60) for technical and business magazines. She has served on the Board of Advisors for DAMA International and was chosen by the DAMA organizations to receive the 1999 Individual Achievement Award. She is an advisor and a faculty member for The Data Warehousing Institute and serves as an advisor for several technology and commercial companies.  Dr. Imhoff delivers keynote addresses at conferences sponsored by software companies and their user groups, The Data Warehousing Institute, The Economist, COMDEX, and many international organizations. She has appeared repeatedly on World Business Review, Microsoft’s Getting Results programs, and web casts sponsored by DM Review, Better Management, and several technology vendors. She is a member of the Advisory Board of the Daniels School of Business at the University of Denver and is on several technology companies’ advisory councils.  Claudia Imhoff, Ph.D., is the President and Founder of Intelligent Solutions, Inc., a leading provider of customer-focused technology and strategy. She may be reached at  CImhoff@IntelSols.com.

Executive Vice President

Jonathan has been involved in many Corporate Information Factory and Customer Relationship Management projects within the utility, telecommunications, manufacturing, education, chemical, financial and retail industries.  In his 30 years as a practitioner and consultant, Jonthan has managed or performed work in virtually every aspect of information management.  He has authored or co-authored over thirty articles and three books, presents frequently at national and international conferences, and teaches several public seminars.  Mr. Geiger can be reached at JGeiger@IntelSols.com.

Senior Vice President

Ms. Loftis is a Customer Relationship Management (CRM) and Business Intelligence (BI) expert with 15 years experience in assisting organizations to adopt a customer focus. Ms. Loftis has worked with numerous large organizations in North America, South America, Europe, and the United Kingdom on all aspects of successful Relationship Management. She specializes in combining the technology necessary to support true CRM and BI business strategies with the organizational structures, executive leadership, and cultural factors required to migrate an organization toward customer orientation. Ms. Loftis has a strong background in the application of CRM and BI principles and cross-functional business strategies in the Banking, Investment, Insurance, Telecommunications, Catalog Retail, Utilities, Entertainment, Manufacturing and Distribution, and Automotive Roadside Assistance industries. Lisa speaks frequently at national and international CRM conferences, and has co-authored the book Building the Customer-Centric Enterprise, with Claudia Imhoff and Jonathan G. Geiger (John Wiley & Sons, 2001). Ms. Loftis can be reached at LLoftis@IntelSols.com.