Business Intelligence (BI) has now become a mainstream function in all Global 1000 and most mid-tier companies. However, just because it is well established does not mean that every company building BI systems is doing so in an effective and maintainable way. Nor does it mean that the entire organization from the Board room down has a consistent idea of what BI is all about.
BI is not just a single, one-shot project; rather it consists a series of well thought-out projects that align with a proven, stable BI architecture. Each project should add another component or piece of a component of the architecture, ultimately leading to a maintainable and, more importantly, sustainable environment for strategic decision-making. The decision of what projects contribute and what projects are detrimental to the overall health of this environment is critical to a company’s overall success in BI.
Intelligent Solutions’ consultants have decades of experience building these crucial environments for companies in all industry verticals. It is this experience that makes these consultants the “trusted advisors” for so many of our clients. Our role in these cases is to mentor or guide a company’s top executives through the BI lifecycle.
The schedule for the mentoring activities is established during the planning session, which is conducted on the first day. This schedule may be adjusted based on project progress, additional initiatives, and changing resource requirements at the client site. Typical mentoring activities range from 2 to 10 days per month.
Specific deliverables for this engagement will be defined in the form of the project plan tasks and activities and will vary with each client situation. Some of the deliverables include:
- Formal written status reports documenting project activities are a second on-going deliverable.
- Ongoing support, monitoring, and mentoring in the transition to a CRM organization is a third deliverable. Education, strategy reviews, work plan reviews, initiative coordination, technical assistance, architecture assistance are some of the specific deliverables associated with typical mentoring tasks.
- One intangible deliverable is attained through the interaction of the ISI consultant and the company’s personnel. In addition to assisting progress, the consultant provides formal and informal education on relevant concepts and actively strives for knowledge transfer to the client project team.